Orchard Farm HK – Legal Information

1. Terms of Use (Terms & Conditions)

1.1 Acceptance

By accessing or using https://www.orchardfarmhk.net (the “Site”), you agree to be bound by these Terms of Use (“Terms”). If you do not agree, please discontinue use of the Site immediately.

1.2 Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Site. By using the Site you represent that you meet this requirement.

1.3 Intellectual Property

All content on the Site—including text, images, graphics, logos, videos, and code—is owned by Orchard Farm HK or its licensors and is protected by copyright, trademark, and other applicable laws. You may view and download content for personal, non‑commercial use only, provided you retain all copyright notices. Any other use (e.g., reproduction, distribution, modification, public display) requires prior written permission.

1.4 User‑Generated Content

If you submit comments, reviews, photos, or any other material (“User Content”) to the Site, you grant Orchard Farm HK a worldwide, royalty‑free, irrevocable, sublicensable license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in connection with the Site and our business. You represent that you own or have all necessary rights to the User Content and that it does not infringe third‑party rights.

1.5 Prohibited Conduct

You agree not to:

• Violate any applicable law or regulation.
• Harass, threaten, or defame any person or entity.
• Upload malicious software, viruses, or any code that could damage the Site or other users’ devices.
• Scrape, crawl, or otherwise extract large amounts of data from the Site without our express consent.

1.6 Links to Third‑Party Sites

The Site may contain links to external websites that are not under our control. We provide these links for convenience only and do not endorse or guarantee the accuracy of any third‑party content. Your use of those sites is subject to their own terms and privacy policies.

1.7 Disclaimer of Warranties

The Site is provided “as is” and “as available” without warranties of any kind, whether express or implied, including but not limited to merchantability, fitness for a particular purpose, or non‑infringement. We do not guarantee that the Site will be error‑free, uninterrupted, or secure.

1.8 Limitation of Liability

To the fullest extent permitted by law, Orchard Farm HK, its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site, even if we have been advised of the possibility of such damages. Our total aggregate liability for any claim shall not exceed the amount you paid (if any) for the specific service that gave rise to the claim.

1.9 Indemnification

You agree to defend, indemnify, and hold harmless Orchard Farm HK and its affiliates from any claims, losses, liabilities, damages, costs, or expenses (including reasonable attorneys’ fees) arising out of your breach of these Terms or your violation of any law.

1.10 Governing Law & Jurisdiction

These Terms are governed by the laws of the Hong Kong Special Administrative Region. Any dispute arising under or relating to these Terms shall be resolved exclusively in the courts of Hong Kong.

1.11 Changes to the Terms

We may revise these Terms from time to time. The most current version will be posted on this page with an updated “Last Updated” date. Continued use of the Site after changes constitutes acceptance of the revised Terms.

2. Privacy Policy

2.1 Overview

Your privacy is important to us. This Privacy Policy explains what personal data we collect, how we use it, and your rights regarding that data.

2.2 Data We Collect

2.3 How We Use Your Data

• Provide and maintain the Site’s services.
• Communicate with you about your account, orders, or support requests.
• Send marketing communications (only if you have opted in).
• Analyze usage trends and improve functionality.
• Comply with legal obligations and protect against fraud.

2.4 Legal Basis (GDPR‑relevant)

We process personal data based on one or more of the following grounds:

• Contractual necessity – to fulfill a purchase or service request.
• Legitimate interests – for site security, analytics, and improving user experience.
• Consent – for marketing emails or newsletters (you may withdraw consent at any time).

2.5 Data Retention

We retain personal data only as long as necessary for the purposes described, or as required by law. Typical retention periods:

• Account information – until account deletion.
• Transaction records – 7 years (tax and accounting requirements).
• Marketing preferences – until you unsubscribe.

2.6 Sharing & Transfers

• Service Providers – payment processors, email delivery services, hosting providers. They are contractually obligated to protect your data.
• Legal Requirements – we may disclose data to law enforcement or regulators when required by law.
• Business Transfers – in the event of a merger, acquisition, or sale of assets, data may be transferred to the new owner, subject to the same privacy protections.

2.7 International Transfers

Our primary operations are in Hong Kong. If data is transferred outside Hong Kong (e.g., to EU‑based service providers), we ensure appropriate safeguards such as Standard Contractual Clauses.

2.8 Your Rights

• Access, correct, or delete your personal data.
• Restrict or object to processing.
• Receive a copy of your data in a portable format.
• Withdraw consent for marketing communications at any time.

To exercise any of these rights, contact us at privacy@orchardfarmhk.net.

2.9 Cookies & Tracking Technologies

We use essential cookies for session management and analytics cookies (e.g., Google Analytics) to understand site usage. You can manage cookie preferences through your browser settings or via our cookie banner.

2.10 Security

We implement industry‑standard technical and organizational measures (encryption, firewalls, regular security audits) to protect your data. However, no transmission over the internet can be guaranteed 100 % secure.

2.11 Children’s Privacy

Our Site is not directed at children under 13 years of age, and we do not knowingly collect personal data from them. If you believe a child has provided us with personal information, please contact us to arrange removal.

2.12 Updates

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of the page indicates the most recent revision. Continued use of the Site after changes signifies your acceptance.

3. Disclaimer

The information presented on Orchard Farm HK is for general informational purposes only and does not constitute professional advice (legal, medical, financial, agricultural, etc.). While we strive for accuracy, we make no representations or warranties of any kind, express or implied, about the completeness, reliability, or suitability of the information.

Any reliance you place on such information is strictly at your own risk. Orchard Farm HK disclaims all liability for any loss or damage arising directly or indirectly from the use of the Site or its content.